Veranstalter
Association of Optometrists (AOP)

Kurzbeschreibung
Using common workplace scenarios as a basis for discussion, this workshop will introduce you to some tried-and-tested assertiveness and influencing techniques to help you balance your own needs in the workplace, with those of your patients and fellow practitioners.

Hinweis
Interactive CET points approved: 15\r\n\r\nCET-Information:\r\n\r\nC-62136: Understanding your reactions\r\noocomm docomm\r\nLearning outcomes: \r\n\r\nTo be aware of how emotions can affect actions when dealing with patients\r\n\r\nC-62137: Reducing the chance of things going wrong and action planning\r\noocomm docomm\r\nLearning outcomes:\r\n\r\nTo understand how to avoid conflict by using appropriate communication techniques\r\n\r\nC-62138: Asserting your basic rights\r\noocomm docomm\r\nLearning objectives:\r\n\r\nTo understand the appropriate use of assertive behaviour when communicating with patients\r\n\r\nC-62139: Preparing to be assertive\r\noocomm docomm toshare\r\nLearning objectives:\r\n\r\nTo be able to communicate with a range of different patients\r\n\r\nC-62140: Basic assertiveness techniques and practice\r\noocomm docomm\r\nLearning objectives:\r\n\r\nTo understand the use of assertive communication techniques to balance the needs of practitioners and patients

Gebühren

Optometristen/-innen

Teilnehmer max. unbegrenzt Gebühren ab 195,00 €

Hinweis AOP Members £195 AOP Member - practice team member £195 Non-members £350