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23.01.2021 100% Optical

Developing and using confident behaviour

Manchester, Großbritannien

Developing and using confident behaviour

23.09.2020, 09:30 - 23.09.2020, 16:30
Association of Optometrists (AOP)
Using common workplace scenarios as a basis for discussion, this workshop will introduce you to some tried-and-tested assertiveness and influencing techniques to help you balance your own needs in the workplace, with those of your patients and fellow practitioners.
Fortbildungspunkte: 15
Interactive CET points approved: 15


C-62136: Understanding your reactions
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Learning outcomes:

To be aware of how emotions can affect actions when dealing with patients

C-62137: Reducing the chance of things going wrong and action planning
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Learning outcomes:

To understand how to avoid conflict by using appropriate communication techniques

C-62138: Asserting your basic rights
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Learning objectives:

To understand the appropriate use of assertive behaviour when communicating with patients

C-62139: Preparing to be assertive
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Learning objectives:

To be able to communicate with a range of different patients

C-62140: Basic assertiveness techniques and practice
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Learning objectives:

To understand the use of assertive communication techniques to balance the needs of practitioners and patients


Max. Teilnehmer: unbegrenzt
Gebühren ab: 195,00 GBP

AOP Members £195
AOP Member - practice team member £195
Non-members £350
Diese Veranstaltung findet einmalig statt und bietet Fortbildungsmöglichkeiten für Optometristen/-innen.
Die Zertifizierung wurde von der European Accreditation Council for Continuing Medical Education (EACCME) genehmigt.
Veranstaltungsnummer: 33265
Zertifizierung: genehmigt
CME Max.: 15
Gebühren ab: ab 195,00
verfügbare Plätze: unbegrenzt
Sprache: Englisch
Vom Veranstalter gemeldetes Programm:


Trevor Bibic (Health Education England, the British Medical Association, Association of Optometrists and a number of high profile HE institutions such as Kings College, UCL and LSHTM)


9:30AM - 10:00AM

Registration, tea and coffeeRegistration

10:00AM - 11:15AM

Understanding your reactionsWorkshop | 3 CET points

11:15AM - 11:30AM

Tea and coffeeSession Breaks

11:30AM - 12:15PM

Reducing the chance of things going wrong and action planningWorkshop | 3 CET points

12:15PM - 1:00PM

Asserting your basic rightsWorkshop | 3 CET points

1:00PM - 1:45PM

LunchSession Breaks

1:45PM - 3:00PM

Preparing to be assertiveWorkshop | 3 CET points

3:00PM - 3:30PM

Tea and coffeeSession Breaks

3:15PM - 4:30PM

Basic assertiveness techniques and practiceWorkshop | 3 CET points
Venue TBC

Manchester, Großbritannien
Association of Optometrists (AOP)

Association of Optometrists

2 Woodbridge Street
London EC1R 0DG
T: +44 020 7549 2000
F: +44 020 7251 8315

Registration required. Please contact the organizer for further information.